Sandra Fazackerley

Director, Momentus Ltd


Joining the Momentus team in 2020, Sandra brings extensive leadership experience in employee engagement, talent development and career coaching. With a passion for putting customer experience at the heart of company strategy, she has been instrumental in Momentus’ expansion into this critical space.

With a varied career across automotive, retail, service and telecommunications, her most recent role at Telefonica O2 UK saw Sandra lead an award-winning team of customer experience professionals. Bringing brands to life through customer proof points and key moments of truth, Sandra believes that culture and employee engagement are essential for success in the competitive world of customer experience differentiation.